At Max Nutrition by VO2, customer satisfaction is our priority. While we carefully inspect every order before dispatch, we understand that issues can occasionally occur. If you receive a product that is incorrect, damaged, or defective, we're here to help with a simple and hassle-free return process.

Please read the following policy before placing your order or requesting a return or exchange:

• Returns or exchanges can be requested within 7 days of receiving your order.
  
• The original invoice or order confirmation is required for all return and exchange requests.
  
• Products must be unused, unopened, and in their original sealed packaging to qualify for a return or exchange.
  
• Products purchased during sales, promotional offers, clearance events, or near-expiry discounts are not eligible for return or exchange.
  
• Returns will only be accepted if the product delivered is incorrect, damaged during transit, defective, or has a verified authenticity issue.
  
• Due to the nature of health and nutrition products, opened or used supplements cannot be returned or exchanged.
  
• We cannot accept returns or issue refunds for allergic reactions, personal preferences, or medical conditions after a product has been used. We recommend consulting your physician or healthcare professional before using any supplement.
  
• Once your returned product has been received and inspected, eligible refunds or replacements will be processed as quickly as possible.
  

If you have any questions regarding your order, our customer support team is always available to assist you.